Facilities Assistant

Full Time Permanent Position

Based in Chartered Accountants Ireland, Dublin office.

About Chartered Accountants Ireland 

Chartered Accountants Ireland is Ireland’s leading professional accountancy body, representing over 40,000 members in over 100 countries and educating 8,600 students. Its members provide leadership across both the public and private sector, bringing experience, trusted expertise, and strict standards to all aspects of their work. As the largest professional body on the island of Ireland, Chartered Accountants Ireland engages with several stakeholders including governments, policy makers, regulators, and business groups on key issues affecting the profession and the wider economy. Chartered Accountants Ireland supports members at every stage of their career from education to qualification to continuing professional development.   

Institute Values 

The Institute seeks to ensure an environment based on our new values of Excellence, Forward-Looking, Openness and Accountability. Candidates should be able to demonstrate how these may apply to them in the role for which they are applying and how their previous experience is relevant to them.

Summary of Role  

Reporting to the Conferencing and Facilities Manager, the Facilities Assistant role supports the efficient day-to-day operation of facilities and conferencing services. It combines customer interaction with hands-on operational tasks to ensure a professional, safe, and well-maintained office environment. The position offers a strong foundation for someone starting their career in facilities.

Working as part of the Conferencing and Facilities team, the successful candidate will contribute to a wide range of operational, customer-facing, and practical activities. The role requires a collaborative and proactive approach, with a strong focus on teamwork and delivering a consistent, high-quality service across all areas of the building.

Key Responsibilities  

Facilities Helpdesk Support

• Responding to facilities queries via the helpdesk and log issues accurately.

• Coordinating with contractors, ensuring work is completed safely and to standard.

• Supporting general building maintenance tasks as required.

• Monitoring and maintaining communal areas, ensuring they remain tidy and functional.

Events, Conferencing AV Support

• Setting up meeting rooms, conference spaces, and event areas.

• Assisting clients with Audio Visual setup, basic troubleshooting, and equipment checks.

• Working closely with event organisers, tenants, and both internal and external customers to ensure smooth event delivery.

Front‑of‑House Reception Cover

• Providing reception cover when needed, offering a friendly and professional welcome.

• Managing incoming and outgoing post, deliveries, and courier collections.

• Supporting visitor management, access control, and general front‑of‑house duties.

Tenant Staff Support

• Building positive relationships with tenants and internal teams.

• Responding promptly to daily requests and providing practical support.

• Ensuring shared spaces, kitchens, and amenities are well maintained and stocked.

Health and Safety:

• Supporting the implementation of health and safety procedures, ensuring compliance with internal policies and regulations.

• Reporting hazards, incidents, and maintenance issues promptly, following correct procedures.

• Assisting with routine checks (e.g. fire safety equipment, emergency exits, and general safety inspections) to maintain a safe working environment

Flexibility:

Due to the nature of this role, high levels of flexibility are required in relation to working hours including on call and weekend work, early and late afternoon shifts.

Skills and Experience 

Previous experience would be advantageous but is not essential - as training will be provided. This role is ideal for someone looking to start a career in facilities within a corporate environment.

We are looking for candidates who demonstrate:

• A positive, proactive attitude and willingness to take initiative.

• Strong communication and interpersonal skills.

• A willingness to learn and develop within a hands-on varied role.

• Reliability and flexibility, including comfort working split shifts where required.

• Confidence in managing both practical tasks and customer-facing responsibilities.

• The ability to remain calm under pressure and adapt to changing priorities.

• A friendly, approachable, and professional manner.

• Pride in maintaining a high-quality environment.

Desirable (but not essential):

• Previous experience in a facilities, property, hospitality, or similar operational role.

• Exposure to health and safety procedures or responsibilities in the workplace.

• Understanding of maintaining professional corporate environments or service standards.

What We Offer

• Structured training and development opportunities.

• Exposure to facilities and conferencing operations within a corporate environment.

• Supportive and collaborative team culture.

• Opportunity to build a career within a well-established professional body.

Flexible work arrangements 

The Institute welcomes and encourages applications from experienced candidates who may be looking for flexible work arrangements. If such arrangements are being sought please bring these to the attention of your interviewer.  

The Institute will use the information which you have provided in this form to respond to your request or process your application and will hold and protect it in accordance with the Institute's privacy statement,which explains your rights in relation to your personal data. By submitting this application you acknowledge you have read our privacy statement. 

Chartered Accountants Ireland is an equal opportunities employer.