Posted 03 June, 2026
Employee Relations Manager
Bank of Ireland
Dublin, Dublin, Ireland
Full Time
Reference: 410017884
What is the opportunity?
This role involves leading investigations into employment-related matters, ensuring timely and thorough handling according to legal requirements. This is an exciting opportunity to lead complex employment investigations!
In this role, you will:
What will make you stand out:
More about the team:
Group Employee Relations has a key role in delivering on the Group's People plan and People strategy. The purpose of Group Employee Relations is to support and enable the Group's strategic priorities and future ambition, delivering change for our shareholders, our customers, our colleagues, our communities, our partners and our regulators. This purpose is delivered via a constructive & sustainable relationship with employee representatives, industry bodies, management & employees.
The Employee Relations Team provides guidance and support to People Managers and People Services Business Partner's in the management of individual cases and issues arising across the Bank of Ireland Group to ensure the consistent application of standards to secure a successful resolution minimising reputational and financial risk for the Bank. The Employee Relations team provides these services across the island of Ireland and in the UK.
This is a hybrid role, based primarily at College Green. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support teamwork and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team.
Equality Statement:
We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.
Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.
Key Competencies
We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
Your Journey, Our Support
We believe that embracing the perspectives of all of our employees is a value that connects us with our customers and our communities, and makes it an even better place to work. We're building an organisation that is welcoming to all, which enables our colleagues to thrive and reach their full potential.
Neurodiversity
We are on a continuous journey to build an inclusive and diverse workplace. We have recently partnered with Auticon, to improve inequalities in employment for neurodivergent adults.
Find out more
Gender Balance
Our Gender Balance Network creates an inclusive space where colleagues of all genders can connect, learn from one another, and work together to achieve our gender balance objectives.
Multicutural
We support colleagues from all backgrounds, cultures and ethnicities. We want our colleagues to feel safe, included and experience a sense of belonging.
With Pride
Our objective is to drive representation and inclusion of the LGBTQ+ community, promote bringing your whole self to work, and increase visibility across locations, regionals and mediums.
Read more about Inclusion & Culture
Flexible Working
We're committed to giving our colleagues the flexibility they need to thrive. Our hybrid working model is central to this approach, enabling more productive ways of working while supporting a healthier work-life balance.
For roles that offer hybrid working, we typically ask that colleagues spend a minimum of 8 days per month working in-person. Specific working arrangements will be confirmed with your recruiter to ensure they meet the requirements of the role and the team you will be joining.
Hear how flexible working has helped Helen find the balance that works for her:
Our Benefits
Every job at Bank of Ireland comes with...
Pay & Perks
Competitive pay package
Premium pension contribution
Pay reviews & profit-share scheme
Financial wellbeing coaches
Excellent healthcare contributions
Work-Life Balance
23 days annual leave
Flexible leave: buy or sell your days
6 months paid maternity leave
Fertility and surrogacy policies
Working parent and carer supports
Career Growth
Support for professional qualifications
Award-winning career framework
Clear pathways for development and progression
Hear what San San has to say:
"At Bank of Ireland there's a range of development programmes and supports. That brings fresh opportunities and the chance to futureproof my career."
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
This role involves leading investigations into employment-related matters, ensuring timely and thorough handling according to legal requirements. This is an exciting opportunity to lead complex employment investigations!
In this role, you will:
- Lead complex employment investigations end to end, including dignity at work, misconduct and other employee relations matters, ensuring adherence to agreed policies, collective agreements and fair procedures.
- Act as an independent hearer in disciplinary and capability hearings, making balanced, evidence based decisions and settling appropriate outcomes, including sanctions and warnings, in line with procedures.
- Maintain and oversee a panel of investigators across the Group, ensuring consistent investigative standards, quality assurance and ongoing capability development.
- Prepare clear, comprehensive and analytical investigation outcome reports, setting out findings, rationale, risks and recommendations for senior collaborators.
- Engage with the Conduct Forum for any investigation outcomes for colleagues in regulated roles.
- Maintain accurate MI and reporting of any disciplinary sanctions imposed.
- Manage highly sensitive and high risk cases, maintaining confidentiality while ensuring consistency, fairness and procedural integrity.
- Partner effectively with HR colleagues, business leaders, Legal and trade union representatives to ensure investigations are conducted in a timely, thorough and respectful manner, in line with Group policies and procedures.
- Identify themes, trends and systemic issues arising from investigations, using insights to inform policy enhancement, risk mitigation and continuous improvement.
- Drive improvements in investigation and hearing processes, tools and governance to enhance quality, efficiency and consistency at scale.
What will make you stand out:
- Proven experience managing a diverse and complex investigations delivering fair, consistent and legally robust outcomes.
- Strong knowledge of UK and Republic of Ireland employment law, including practical experience conducting investigations and hearings in line with fair procedures.
- Excellent analytical skills, attention to detail and high quality report writing capability.
- Demonstrated sound judgement, discretion, empathy and emotional intelligence when managing sensitive and contentious matters.
- Strong business understanding and commercial acumen, with experience advising and influencing leaders on people risk and decision making.
- Strong relationship management and stakeholder engagement skills!
More about the team:
Group Employee Relations has a key role in delivering on the Group's People plan and People strategy. The purpose of Group Employee Relations is to support and enable the Group's strategic priorities and future ambition, delivering change for our shareholders, our customers, our colleagues, our communities, our partners and our regulators. This purpose is delivered via a constructive & sustainable relationship with employee representatives, industry bodies, management & employees.
The Employee Relations Team provides guidance and support to People Managers and People Services Business Partner's in the management of individual cases and issues arising across the Bank of Ireland Group to ensure the consistent application of standards to secure a successful resolution minimising reputational and financial risk for the Bank. The Employee Relations team provides these services across the island of Ireland and in the UK.
This is a hybrid role, based primarily at College Green. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support teamwork and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team.
Equality Statement:
We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.
Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.
Key Competencies
- Customer Focused - People Manager
- Better together - People Manager
- Be Decisive - People Manager
- Take Ownership - People Manager
- Manage Risk - People Manager
We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
Your Journey, Our Support
We believe that embracing the perspectives of all of our employees is a value that connects us with our customers and our communities, and makes it an even better place to work. We're building an organisation that is welcoming to all, which enables our colleagues to thrive and reach their full potential.
Neurodiversity
We are on a continuous journey to build an inclusive and diverse workplace. We have recently partnered with Auticon, to improve inequalities in employment for neurodivergent adults.
Find out more
Gender Balance
Our Gender Balance Network creates an inclusive space where colleagues of all genders can connect, learn from one another, and work together to achieve our gender balance objectives.
Multicutural
We support colleagues from all backgrounds, cultures and ethnicities. We want our colleagues to feel safe, included and experience a sense of belonging.
With Pride
Our objective is to drive representation and inclusion of the LGBTQ+ community, promote bringing your whole self to work, and increase visibility across locations, regionals and mediums.
Read more about Inclusion & Culture
Flexible Working
We're committed to giving our colleagues the flexibility they need to thrive. Our hybrid working model is central to this approach, enabling more productive ways of working while supporting a healthier work-life balance.
For roles that offer hybrid working, we typically ask that colleagues spend a minimum of 8 days per month working in-person. Specific working arrangements will be confirmed with your recruiter to ensure they meet the requirements of the role and the team you will be joining.
Hear how flexible working has helped Helen find the balance that works for her:
Our Benefits
Every job at Bank of Ireland comes with...
Pay & Perks
Competitive pay package
Premium pension contribution
Pay reviews & profit-share scheme
Financial wellbeing coaches
Excellent healthcare contributions
Work-Life Balance
23 days annual leave
Flexible leave: buy or sell your days
6 months paid maternity leave
Fertility and surrogacy policies
Working parent and carer supports
Career Growth
Support for professional qualifications
Award-winning career framework
Clear pathways for development and progression
Hear what San San has to say:
"At Bank of Ireland there's a range of development programmes and supports. That brings fresh opportunities and the chance to futureproof my career."
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
